Terms of Service

1. Acceptance

By creating an account or using Sticker Swap (the “Service”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Service.

2. Eligibility — minimum age 18

You must be at least eighteen (18) years old to create an account or use the Service. By using the Service you represent and warrant that you meet this requirement. We may suspend or terminate any account we reasonably believe to belong to a person under 18.

3. The Service

Sticker Swap is a free community tool that helps collectors in the Gulf Cooperation Council (GCC) region coordinate non-commercial swaps of football stickers. The Service does not facilitate sales, payments, shipping, or escrow.

4. Accounts

You are responsible for the security of your account and for all activity that occurs under it. You will provide accurate information and keep it up to date. One account per person; multi-account use is grounds for suspension.

5. User content

You retain ownership of the messages, listings, nicknames and other content you post. You grant Fipera a worldwide, non-exclusive, royalty-free license to host, store, display, review, moderate, and (where required by law) disclose your content for the sole purpose of operating, securing and improving the Service.

6. Prohibited uses

You will not:

• (a) buy, sell, trade for money, or solicit money or any commercial consideration for stickers or for use of the Service;
• (b) harass, threaten, stalk, defame, or discriminate against any person;
• (c) post or transmit content that is illegal, sexually explicit, hateful, fraudulent, deceptive, or that infringes any intellectual property or privacy right;
• (d) share another person's personal data (addresses, IDs, financial information) or your own beyond what is strictly necessary to complete a swap;
• (e) use the Service to coordinate any illegal activity, including the sale or trade of counterfeit, stolen, or controlled goods;
• (f) attempt to bypass moderation, automated filters, age verification, or rate limits;
• (g) use bots, scrapers, or automation against the Service;
• (h) impersonate any person or entity, including Fipera staff.

7. Messaging

In-app messaging is available only inside a mutually-accepted swap and is strictly limited to swap logistics. Messages may be reviewed at any time for safety, moderation, or as required by law. The Service does not provide end-to-end encryption and you should not transmit information you wish to keep private from the Service operator. Messages are retained for ninety (90) days from creation (or up to one hundred eighty (180) days when associated with a report or automated safety flag), then permanently deleted, unless retained longer under legal hold.

8. Moderation and enforcement

Fipera may, at its sole discretion and with or without notice: remove or hide content, warn a user, suspend an account, terminate an account, or report illegal activity to competent authorities. We aim for an initial review response within 72 hours but do not guarantee any specific response time.

9. Swaps happen at your risk

Swaps occur off-platform between two private individuals. Fipera is not a party to any swap, does not verify the identity, honesty, or possessions of any user, does not handle any goods or money, and accepts no liability for the conduct or outcome of any swap, including loss, damage, fraud, no-show, or injury. Trust scores are an informational signal only and are not a warranty or guarantee.

10. Reports and disputes

You may report another user or a specific message through the in-app report flow. Filing false or abusive reports may result in account suspension. Civil disputes between users are between them; Fipera is not an arbiter.

11. Intellectual property

Sticker Swap, the Fipera name and logo, and all software, design and content created by Fipera are protected by intellectual property laws. You may not copy, modify, distribute, reverse engineer, or create derivative works without our written consent. The Service is not affiliated with, sponsored by, or endorsed by any sticker manufacturer, football association, or tournament organiser.

12. Termination

You may delete your account at any time from your profile. Fipera may suspend or terminate your access at any time for breach of these Terms or to protect the Service, users, or itself. Sections 5, 6, 8, 9, 11, 13, 14 and 15 survive termination.

13. Disclaimer of warranties

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, or uninterrupted operation.

14. Limitation of liability

To the maximum extent permitted by law, Fipera and its affiliates, directors, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, data, or goodwill, arising out of or in connection with the Service. Fipera's aggregate liability for direct damages will not exceed one hundred US dollars (USD 100).

15. Indemnity

You agree to indemnify and hold Fipera harmless from any claim, demand, loss or expense (including reasonable legal fees) arising from your use of the Service, your content, or your breach of these Terms.

16. Governing law and venue

These Terms are governed by the laws of the United Arab Emirates, without regard to conflict-of-laws principles. The courts of the Emirate of Dubai have exclusive jurisdiction over any dispute, subject to any mandatory consumer protections under your local law.

17. Changes

We may update these Terms at any time. Material changes will be notified in-app at least seven (7) days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

18. Contact

Questions, notices, and reports: hello@fipera.com.